Returns

Returns

All information about returns.

Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so. The deadline for cancelling an Order is 14 days from the date on which You placed the order of the Goods. Once the order has been received, it is impossible to cancel without penalty. You must reimburse the costs incurred by JPB. JPB will then provide these costs itemized. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
  • By sending us an e-mail.
  • Or fill out the withdrawal form and send it to us by e-mail or post.
We will reimburse You no later than 14 days from the day on which We receive the cancellation or the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. Please read our Return Policy.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging or not delivered yet
The following Goods cannot be returned:
  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

JPB Energy Ltd.

Mesogi Avenue 9, Pafos,

8280 Cyprus


We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Return address

JPB Energy Ltd.

Mesogi Avenue 9, Pafos,

8280 Cyprus


Download the Withdrawal form

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