{
    "id": 4475,
    "date": "2022-11-10T16:01:04",
    "date_gmt": "2022-11-10T16:01:04",
    "guid": {
        "rendered": "https:\/\/webshop.jpbenergy.com\/?page_id=4475"
    },
    "modified": "2023-04-17T08:16:15",
    "modified_gmt": "2023-04-17T08:16:15",
    "slug": "warranty-complaints",
    "status": "publish",
    "type": "page",
    "link": "https:\/\/webshop.jpbenergy.com\/en_us\/warranty-complaints\/",
    "title": {
        "rendered": "Warranty & complaints"
    },
    "content": {
        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"4475\" class=\"elementor elementor-4475\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-33d0d5dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"33d0d5dd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-248c0dd8\" data-id=\"248c0dd8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7152e0d elementor-widget elementor-widget-html\" data-id=\"7152e0d\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<nav class=\"woocommerce-breadcrumb\"><a href=\"https:\/\/webshop.jpbenergy.com\/\"<\/a>Home<\/a> \/ Warranty & Complaints<\/nav>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2d478a63 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d478a63\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-47a2cc6\" data-id=\"47a2cc6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e780fd8 elementor-widget elementor-widget-heading\" data-id=\"1e780fd8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warranty &amp; Complaints<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70e456f9 elementor-widget elementor-widget-text-editor\" data-id=\"70e456f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>All information regarding the warranty and complaints.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d767490 elementor-widget elementor-widget-text-editor\" data-id=\"4d767490\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We care about our products and logically do our best to deliver them to you in excellent condition. Nevertheless, sometimes it happens that an order breaks down in transit or that something else happens so that you can claim a warranty. According to European legislation, we are responsible for any lack of conformity that becomes apparent within two years of delivery of the goods. If you discover a defect in the product, you must contact us within a reasonable time. A reasonable period of time is in any case two months. Under certain circumstances, a period of more than two months may also be accepted. If you contact us in time, we will provide a free repair or replacement.<\/p><p>\u00a0<\/p><p>Want to know more about returning your products? Go to our <a href=\"https:\/\/webshop.jpbenergy.com\/en_us\/refund_returns\/\">Return Policy.<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a94f53 elementor-widget elementor-widget-heading\" data-id=\"4a94f53\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9351455 elementor-widget elementor-widget-text-editor\" data-id=\"9351455\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tIt can always happen that something is not going exactly as planned. We advise you to notify us of the complaints first by sending us an <a href=\"mailto:info@jpbenergy.com?subject=File a complaint\">e-mail<\/a>. Since 15 February 2016, consumers in the EU have also been able to submit complaints through the European Commission&#8217;s ODR platform. This ODR platform can be found in http:\/\/ec.europa.eu\/odr. We encourage you to contact us first with your complaint so that we can help you resolve it.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64a56f33 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"64a56f33\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f631922 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f631922\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a70c7bd\" data-id=\"a70c7bd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e927ab elementor-widget elementor-widget-heading\" data-id=\"1e927ab\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">More information<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02ced37 elementor-widget elementor-widget-text-editor\" data-id=\"02ced37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Need more information? Find everything here.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48694006 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"48694006\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-46834f2\" data-id=\"46834f2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41c50e2 elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"41c50e2\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/webshop.jpbenergy.com\/en_us\/payment-methods\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Payment methods<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-68c5a1c\" data-id=\"68c5a1c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74a3245 elementor-widget__width-initial elementor-widget-tablet__width-auto elementor-widget elementor-widget-button\" data-id=\"74a3245\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/webshop.jpbenergy.com\/en_us\/delivery-shipping\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Delivery & Shipping<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-01af067\" data-id=\"01af067\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df41337 elementor-widget-tablet__width-auto elementor-widget elementor-widget-button\" data-id=\"df41337\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/webshop.jpbenergy.com\/en_us\/returns\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Returns<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>",
        "protected": false
    },
    "excerpt": {
        "rendered": "",
        "protected": false
    },
    "author": 1,
    "featured_media": 0,
    "parent": 0,
    "menu_order": 0,
    "comment_status": "closed",
    "ping_status": "closed",
    "template": "elementor_header_footer",
    "meta": {
        "_monsterinsights_skip_tracking": false,
        "_monsterinsights_sitenote_active": false,
        "_monsterinsights_sitenote_note": "",
        "_monsterinsights_sitenote_category": 0,
        "footnotes": ""
    },
    "class_list": [
        "post-4475",
        "page",
        "type-page",
        "status-publish",
        "hentry"
    ],
    "jetpack_sharing_enabled": true,
    "_links": {
        "self": [
            {
                "href": "https:\/\/webshop.jpbenergy.com\/en_us\/wp-json\/wp\/v2\/pages\/4475",
                "targetHints": {
                    "allow": [
                        "GET"
                    ]
                }
            }
        ],
        "collection": [
            {
                "href": "https:\/\/webshop.jpbenergy.com\/en_us\/wp-json\/wp\/v2\/pages"
            }
        ],
        "about": [
            {
                "href": "https:\/\/webshop.jpbenergy.com\/en_us\/wp-json\/wp\/v2\/types\/page"
            }
        ],
        "author": [
            {
                "embeddable": true,
                "href": "https:\/\/webshop.jpbenergy.com\/en_us\/wp-json\/wp\/v2\/users\/1"
            }
        ],
        "replies": [
            {
                "embeddable": true,
                "href": "https:\/\/webshop.jpbenergy.com\/en_us\/wp-json\/wp\/v2\/comments?post=4475"
            }
        ],
        "version-history": [
            {
                "count": 118,
                "href": "https:\/\/webshop.jpbenergy.com\/en_us\/wp-json\/wp\/v2\/pages\/4475\/revisions"
            }
        ],
        "predecessor-version": [
            {
                "id": 8152,
                "href": "https:\/\/webshop.jpbenergy.com\/en_us\/wp-json\/wp\/v2\/pages\/4475\/revisions\/8152"
            }
        ],
        "wp:attachment": [
            {
                "href": "https:\/\/webshop.jpbenergy.com\/en_us\/wp-json\/wp\/v2\/media?parent=4475"
            }
        ],
        "curies": [
            {
                "name": "wp",
                "href": "https:\/\/api.w.org\/{rel}",
                "templated": true
            }
        ]
    }
}